Data Processors
Last updated: May 5, 2023
The following is a list of products and vendors that we use to process your data, along with their location and description of use.
| Name | Location | Subprocessing activities |
|---|---|---|
| Amazon Web Services | United States | Hosts our architecture and servers |
| Cloudflare | United States | We use Cloudflare as our WAF which scans all traffic to our infrastructure for threats |
| Fastly | United States | We use Fastly’s Signal Sciences as our WAF which scans all traffic to our infrastructure for threats |
| G Suite | United States | We use G Suite for email communication with potential customers along with creating spreadsheets and documents |
| Help Scout | United States | We use Help Scout to provide timely email and live-chat support to our customers |
| MongoDB | United States | Hosts all of our data and data warehouses |
| Segment | United States | We use Segment to help us process data and analytics |
| Sentry | United States | We use Sentry to track and report application errors throughout the Services which helps us fix issues before they are reported |
| Stripe | United States | We utilize Stripe as our payment processor |
| SumoLogic | United States | We use SumoLogic for application logging to help our team debug issues |
| Zendesk | United States | We use Zendesk to provide timely email support to our customers |
Optional Subprocessors
| Name | Location | Subprocessing activities |
|---|---|---|
| Glocksoft | United States | When explicitly requested, we use Glocksoft to help diagnose spam issues with your email account |
| Mailgun | United States | We use Mailgun to receive emails programatically |
| Nylas | United States | We utilize Nylas only for IMAP and Exchange accounts to process emails and send emails for those accounts specificly; we process Gmail, G Suite, and Outlook 365 accounts directly |